Vantage Circle · Customer Success
Customer Success Intelligence
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CX Intelligence Platform
CLIENT HEALTH & ENGAGEMENT
Health scores, engagement metrics and account intelligence for your live customers.
Client health scoring
Segments, CSM portfolios & phases
Full client CRUD & NPS
Open CX Intelligence
LaunchHub
IMPLEMENTATION INTELLIGENCE PLATFORM
Track customer onboarding & implementation projects — phases, tasks, health and go-lives.
Implementation projects & accounts
Smart implementation tracking from kickoff to go-live
At-risk & upcoming go-live alerts
Open LaunchHub
Reports & Insights
CLIENT REPORTING & DATA
Build client-ready business reviews, compare accounts against industry benchmarks, and keep each client's employee data in one agreed format.
Business reviews — quarterly, monthly, yearly
Industry benchmarking & client comparison
Employee details, normalised to your sample format
Open Reports & Insights
Each platform has its
own separate login
.
Reports & Insights
uses your CX Intelligence Platform login.